Refund Policy

1. Digital Courses & Online Programs

• 7-Day Money-Back Guarantee:
  Request a full refund within 7 days of purchase if:
  ✅ You haven’t accessed more than 20% of the course content.
  ✅ Provide a written explanation at [Your Email].
• Non-Refundable After:
  ❌ Accessing/downloading majority of materials (e.g., videos, templates).
  ❌ Failing to apply strategies taught in the course.

2. Consulting Services

• Deposit (if applicable): Non-refundable to secure booking.
• Cancellation:
  🔄 Reschedule with 48 hours’ notice for no fee.
  ❌ No refunds for no-shows or cancellations <24 hours before session.

3. Processing Refunds

• Approved refunds issued within 14 business days to original payment method.
• Bank fees (if any) deducted from refund amount.

4. Exceptions

• Technical Issues: We’ll resolve access problems (e.g., login errors) before considering refunds.
• Duplicate Charges: Contact us immediately for correction.

5. How to Request a Refund

Email hello@maduranga.online with:

• Order receipt/invoice number.
• Reason for refund request.